If you are an Android user, you must have gone through the “Mobile Network State Disconnected” problem at least once. This issue is very common among Android phone users.
There are several reasons why this error appears but the outcome remains the same which is, it blocks internet access via mobile data on your Android phone, sometimes even blocks the whole cellular mobile network.
In this hyper-connected world, encountering a mobile network state disconnected error can be incredibly frustrating. This common issue leaves users unable to make calls, send texts, or access mobile data, effectively cutting off their digital lifeline. Understanding why this problem occurs and how to fix it is crucial for anyone who relies on their smartphone for daily communication and tasks.
This article delves into three straightforward methods to resolve the mobile network state disconnected problem. Whether you’re dealing with a disconnected SIM card, a glitch in your phone’s settings, or a more complex network issue, these solutions are designed to get you back online quickly.
By following these steps, users can troubleshoot and fix this annoying error, restoring their phone’s connectivity and functionality without the need for technical expertise or a trip to the repair shop.
What is Mobile Network State Disconnected Error?
Mobile network state disconnected error is like a conflict between your device and the network provider. This issue can happen when the device doesn’t show an internet icon and the internet is disconnected on your phone or there is no network at all on the device.
The reason for this issue are many, sometimes it may occur because you are trying to connect to a 4G network while your sim card supports 3G only. Sometimes, this happens when your SIM card provider is unable to get a network.
Now, let’s know how you can solve this.
How to Fix Mobile Network State Disconnected?
There are many reasons that you are facing the “Mobile Network State Disconnected” issue on your Android phone. We have listed below all the possible solutions that could solve your problem. You can try each on your device until you find the perfect one.
1. Change Mobile data to 3G/4G/5G
It is possible that your Android phone supports high-speed 4G or 5G networks but your sim card is only 3G enabled. To solve the problem, you need to change your data network to 3g/4g/5g and check if it works. Here’s how you can do it:
- Open the Settings app on your Android phone.
- Tap on Connections > Mobile Networks.
- Now, tap on Network Mode
- Now, select 3G (CDMA)/4G (LTE)/5G(NR) as the preferred Network Mode.
2. Disable Wi-Fi connection
Only some high-end Android smartphones support the feature that lets them the connection of both Wi-Fi and Data networks at the same time. But, unfortunately, most Android phones don’t support it.
So, when you enable a Wi-Fi connection during the data network connection enabled, the data network will be automatically disabled and vice versa. This could also be the reason for the Mobile Network State Disconnected error. Here’s how you can change it:
- Open Settings on your Android phone.
- Select Connections.
- Tap on Wi-Fi and toggle the button to off.
- Now, turn on the Airplane Mode from the notification panel for 20-30 seconds and then turn it back to off.
- Finally, turn on the Mobile Data and check if the problem is solved.
3. Check Your SIM Card
The SIM card plays a crucial role in connecting a mobile device to the cellular network. When the mobile network state is disconnected, examining the SIM card is often the first step in troubleshooting. Here are three key areas to focus on:
Inspect for Physical Damage:
Physical damage to a SIM card can lead to connectivity issues. Users should carefully examine their SIM card for:
- Scratches or cracks on the surface
- Signs of wear and tear
- Visible damage to the metal contacts
It’s important to note that both eSIM and physical SIM cards can malfunction, but physical SIM cards are more susceptible to damage. If a SIM card is damaged, it may cause various issues such as:
- Inability to detect the SIM card
- Frequent call drops
- Slow internet speeds
- Delayed text messages and calls
- Poor call quality
Properly Re-insert the SIM
Sometimes, the SIM card may not be properly seated in its tray, causing connection problems. To address this:
- Locate the SIM card tray on the device
- Use the SIM removal tool or a thin paperclip to eject the tray
- Carefully remove the SIM card
- Clean the SIM card using a soft, dry microfiber cloth
- Ensure the SIM card is correctly oriented in the tray
- Gently reinsert the tray into the device
It’s worth noting that different phone models may have varying SIM card orientations. For example, some devices require the SIM card to be inserted with the logo facing up, while others need it facing down.
4. Reset the Mobile’s APN Settings
If the above two ways didn’t solve the Mobile Network State Disconnected problem on your Android phone then try changing or resetting APN settings.
The reason for that is when you buy a new Android phone, the APN settings are empty or incorrect and then your sim card network provider sends you the correct APN settings. If the APN incorrect settings are the issue then here’s how you can do that:
- Open Settings.
- Go on Connections > Mobile Networks.
- Tap on Access Point Names.
- Now, tap on the three vertical dots at the top right corner and select Reset To Default.
5. Try a Different SIM Card
As mentioned above after cleaning and reinserting the SIM card, If the issue persists, it’s advisable to test with a different SIM card. This helps determine whether the problem lies with the SIM card itself or the device. Here’s what to do:
- Obtain a SIM card from a different service provider
- Insert the new SIM card into the device
- Check if the mobile network state is restored
If the new SIM card works, it indicates that the original SIM card may be faulty and needs replacement. In such cases, users should contact their mobile service provider to obtain a new SIM card.
6. Toggle Airplane Mode
Toggling Airplane Mode is a simple yet effective method to address the mobile network state disconnected issue. This process forces the device to reconnect to the network, potentially resolving temporary glitches or connection problems.
Enable Airplane Mode:
To enable Airplane Mode on a mobile device, users can follow these steps:
- Unlock your Phone
- Locate the Network, volume, or battery icon on the taskbar (At the top of the phone screen)
- Swipe down with your finger
- Select the Airplane mode icon option.
Alternatively, on some devices:
- Go to Settings > Network & Internet > Airplane mode.
- Toggle the switch to “On”.
Enabling Airplane Mode turns off all wireless communications on the device, including Wi-Fi, cellular, Bluetooth, and Near Field Communication (NFC).
*Wait for 30 Seconds: After enabling Airplane Mode, it’s crucial to wait for at least 30 seconds. This pause allows the device’s transceivers to fully shut down and reset. During this time, the device refreshes information such as IP addresses, essentially performing a virtual soft reboot.
Disable Airplane Mode
In the same way as mentioned above to enable airplane mode, you can disable it too. To disable Airplane Mode and reconnect to the network:
- Unlock your phone.
- Swipe down with your finger from the top of the screen.
- Now from the icons Select the Airplane mode option again to turn it off.
Or you can use the alternative method to disable airplane mode:
- Go back to Settings > Network & Internet > Airplane mode.
- Toggle the switch to “Off”.
When Airplane Mode is disabled, the device will attempt to reconnect to available networks. It’s important to note that Airplane Mode retains the settings used last time. If Wi-Fi or Bluetooth were on before enabling Airplane Mode, they will remain on when it’s disabled.
This process of toggling Airplane Mode can often resolve internet issues by forcing the device to establish fresh connections with the network. It’s a quick and easy troubleshooting step that users can try before resorting to more complex solutions.
7. Reset Network Settings (Do this only after a system backup)
Resetting network settings is an effective solution for resolving persistent connectivity issues. This process reverts all network-related configurations to their default state, potentially fixing problems with Wi-Fi, Bluetooth, and cellular connections.
Navigate to Reset Options
The path to reset network settings varies depending on the device:
- For iPhones:
- Open the Settings app
- Tap on “General”
- Select “Transfer or Reset iPhone”
- Tap “Reset Network Settings Only” at the bottom of the screen
- For Android devices (stock Android):
- Open the Settings app
- Tap on “System”
- Select “Reset options”
- Tap on the “Network settings only option” to do it
- For Samsung devices:
- Open the Settings app
- Scroll to “General management”
- Tap “Reset Settings only”
If unable to locate the reset option, users can utilize the search function within the Settings app and look for “network settings reset.”
Select Reset Network Settings
After navigating to the reset options:
- On iPhone: Tap “Reset Network Settings” and enter the device password to confirm.
- On Android (stock): Choose “Reset Wi-Fi, mobile & Bluetooth” and tap “Reset settings.”
- On Samsung: Tap “Reset network settings,” select the SIM card (if applicable), and confirm by tapping “Reset settings.”
Re-enter WiFi Passwords
After resetting network settings, users should be aware of the following changes:
- All saved Wi-Fi networks and passwords are deleted
- Paired Bluetooth devices are removed
- Cellular network preferences are reset to default
- VPN configurations are erased
It’s crucial to note that this reset does not affect personal data such as photos, videos, documents, or installed apps. Additionally, device preferences like wallpapers, lock screen settings, and home screen layouts remain unchanged.
To reconnect to Wi-Fi networks, users will need to re-enter passwords for each network. It’s advisable to have these passwords readily available before performing the reset.
8. Restart your device
This fix works for almost all mobile problems. Whether your device stops responding(hangs) or you are unable to get a few features on your phone, restarting your device solves it all.
If all the above three methods didn’t fix the mobile network state disconnected error, try restarting your device after using each of the above methods. Restarting your device is easy, here’s how you can do it on any device:
- Press and hold on power button
- Various options will appear on the screen, tap on Restart/Reboot.
- Now, wait for a minute or two until your device powers back on.
- Check if the problem is fixed.
If even after using all the above methods, mobile network state disconnected error still persists, contact your sim card/network provider. You can contact the network representative either via mail or a call, both details should be listed on the SimCard box.
Conclusion
Dealing with a disconnected mobile network can be a real headache, but these three methods offer simple ways to get back online. By checking your SIM card, toggling Airplane Mode, and resetting network settings, you can tackle most connectivity issues without needing expert help.
The steps and ways we have discussed above have a significant impact on restoring your phone’s ability to make calls, send texts, and use mobile data.
Remember, staying connected is crucial in our digital world, and knowing how to fix common problems keeps you in the loop. While these solutions work for many issues, sometimes you might need to reach out to your service provider for more help.
By trying these fixes, you’re taking charge of your mobile experience and keeping frustration at bay when network problems pop up.
FAQs
Q: What steps can I take to resolve a mobile network state disconnection?
A: To fix a mobile network state disconnection on Android and iOS devices, follow these steps:
- Check your device’s network settings by opening the “Settings” app and looking for network-related options.
- Restart your device to clear any temporary connectivity issues.
- For iOS devices, check for any updates to carrier settings.
- Reset your device’s network settings to default.
- If the issue persists, contact your network carrier for further assistance.
Q: What should I do if my network keeps disconnecting?
A: If you’re experiencing frequent disconnections from your network, try these solutions:
- Update the network adapter drivers on your computer.
- Reset your computer’s network settings to their original configuration.
- Use the built-in network troubleshooter on your computer to diagnose and fix issues.
- Ensure your modem and router are running the latest firmware.
- Check your router’s log for any error messages or issues.
Q: How can I reconnect my phone to the mobile network?
A: To reconnect your phone to the mobile network, follow these troubleshooting steps:
- Restart your device to refresh its connections.
- Toggle Airplane Mode on and then off to reset network connectivity.
- Reset the network settings on your device to their default state.
- Manually select your network provider through your device settings.
- Check if your SIM card is properly inserted and functioning.
- Update your device’s software to the latest version.
- If problems continue, contact your mobile carrier for support.
Q: How can I fix a mobile network issue on my phone?
A: To address mobile network issues on your phone, especially if it displays “No Service” or similar messages, you can:
- Restart your phone to eliminate any temporary glitches.
- Enable Airplane Mode briefly, then turn it off again.
- Manually select your network provider in the device’s settings.
- Ensure your SIM card is correctly placed and functional.
- Consider restoring your phone to factory settings if other solutions fail.
